Open Access Research

Factors affecting job satisfaction and retention of medical laboratory professionals in seven countries of Sub-Saharan Africa

Francesco Marinucci1, Mtebe Majigo2*, Matthew Wattleworth1, Antonio Damiano Paterniti1, Mian Bazle Hossain13 and Robert Redfield1

Author Affiliations

1 Institute of Human Virology, University of Maryland School of Medicine, Baltimore 21201, USA

2 Maryland Global Initiatives, Dar es Salaam, Tanzania

3 School of Community Health and Policy, Morgan State University, Baltimore, MD 21251, USA

For all author emails, please log on.

Human Resources for Health 2013, 11:38  doi:10.1186/1478-4491-11-38

Published: 17 August 2013

Abstract

Effective implementation and sustainability of quality laboratory programmes in Sub-Saharan Africa relies on the development of appropriate staff retention strategies. Assessing the factors responsible for job satisfaction and retention is key for tailoring specific interventions aiming at improving the overall impact of health programmes. A survey was developed to assess these factors among 224 laboratorians working in the laboratory programme the University of Maryland implemented in seven Sub-Saharan African countries. Lack of professional development was the major reason for leaving the previous job for 28% of interviewees who changed jobs in the past five years. Professional development/training opportunities was indicated by almost 90% (195/224) of total interviewees as the most important or a very important factor for satisfaction at their current job. Similarly, regular professional development/opportunities for training was the highest rated incentive to remain at their current job by 80% (179/224). Laboratory professionals employed in the private sector were more likely to change jobs than those working in the public sector (P = 0.002). The findings were used for developing specific strategies for human resources management, in particular targeting professional development, aiming at improving laboratory professionals within the University of Maryland laboratory programme and hence its long-term sustainability.

Keywords:
Laboratory professionals; Job satisfaction; Retention; Sub-Saharan Africa